“A RATING!”

CODE OF ETHICS

• To perform high quality repair service at a fair and just price.
• To have a sense of personal obligation to each customer.
• To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
• To use only products which are safe and which provide service, which equals or exceeds those recommended by the vehicle’s manufacturer.
• To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
• To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
• To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
• To notify the customer if appointments or completion promises cannot be kept.

These are the standards we strive to uphold each and everyday. If for any reason, you feel that we are not meeting these guidlines, please personally ask for me, Scott, the owner. I understand completely how many choices you have when it comes to servicing your automobile. I consider myself lucky to have you bring your car into my shop and will do whatever I can to make sure you not only come back, but also recommend us to your family and friends.